Practice News & Updates

Surgery News

APPOINTMENT SYSTEM UPDATE – MAY 2018

We are sorry that it has been difficult for some patients to make a routine appointment to see a doctor in recent weeks.   It has been a particularly difficult winter and the pressure on appointments has increased dramatically. 

We have ensured that patients who have needed to be seen for urgent/same day clinical problems have been able to receive advice and treatment from our Duty Team as a priority.

We have also ensured that patients who needed to be seen for a follow up as instructed by their GP, have been able to be booked. 

Unfortunately this has impacted on our normal routine availability but our Reception Team will always do their best to ensure patients are receiving prompt advice and treatment. 

Please read our appointments leaflet for further information.

Notice to Patients

Please Note - We will be closing at 6.30 pm on:  21st June and  and 12th July 2018.

breast screening for women aged 70-79

Some women aged between 70 and 79 are being offered the opportunity for a breast screen. The offer of a screen comes after some women did not receive an invitation for a final screen, as part of the routine NHS Breast Screening Programme.

All women affected, who are registered with a GP, will be offered the opportunity for a screen by letter from Public Health England (PHE) by the end of May 2018.

A dedicated advice line has been set up - call 0800 169 2692 for further support and advice.

As usual, all women should continue to be aware of any changes to their breasts and if they have any concerns then they should see their GP. For further information, please click here.

GLUTEN-FREE PRESCRIBING

In England, the current annual spend on gluten-free (GF) products is £24.7 million - which is significant.
 
Given the current challenges facing the NHS, prescribers need to ensure a fair use of resources for all their patients by finding a balance between helping patients afford the higher cost of GF diets and ensuring the fair and effective use of NHS resources.
 
For this reason, we have decided to limit prescribing of gluten-free foods to staples that are more expensive to buy as a gluten free product in the supermarkets, i.e. bread and flour.
 
For further information, please read this information leaflet.

 

Vaccine shortages

There is currently a national shortage of Pneumococcal, Hepatitis A, Diphtheria, Polio and Tetanus vaccines. We are extremely sorry that we have had to defer bookings. Unfortunately, vaccine orders placed in advance were not fulfilled, with no prior warning. We will be rescheduling any deferred bookings as soon as we can guarantee a delivery of stock. Thank you for your patience.

Individual gp level data collection

The Department of Health has directed NHS Digital to collect data from GP Practices. This will include NHS numbers. For further information, please read this Privacy Notice.

Telephone System Update

In order to improve the service we provide, on Friday 20th October 2017 we updated our telephone system.

Please continue to call us on the same telephone number: 01903 843400. Please make sure that you listen to the new greetings message carefully, as the instructions and options have changed.

proudly supporting charities

Steyning Medical Practice is proudly supporting two charities -

Steyning First Responders: www.safersteyning.org.uk and CLIC Sargent: www.clicsargent.org.uk

For any kind donations, collection tins can be found at our reception desk.

Access to Medical Records

Online ServicesIf you are signed up to our online patient services module SystmOnline, as well as having access to booking appointments, ordering repeat prescriptions and updating your personal details, you can now also apply to view your medical record online. To do so you will need to read / fill out the additional forms below:
Application for online access to medical records (PDF)
Further information about online access to medical records (PDF) 

National diabetes audit

Steyning Medical Practice is taking part in an important national project about diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). The NDA checks whether people with diabetes are getting good care by collecting infomation from GP practices and hospitals. The use of this information is controlled by law and strict rules of confidentiality. Taking part can help improve understanding of the quality of care for people with diabetes, however, you can choose not to take part.

For further information about how your information is used please read this NDA patient information leaflet.

Mental health awareness

There are many useful resources on the Mental Health Foundation website but we have placed a few links to particular patient leaflets you might find helpful here:

How to look after your mental health using exercise
How to overcome fear and anxiety
How to look after your mental health
How to look after your mental health using mindfulness
How to sleep better
How to look after your mental health in later life

childhood vaccinations

The vaccination jabs which children receive in their early years – between birth and when they first go to school – are very important in helping them build protection against infections such as meningitis, diphtheria, polio, measles and mumps. These diseases are in circulation and an infection can cause serious complications, particularly for a child. But it is not only the child who is protected, vaccination programmes protect the whole population by making it harder for a disease to spread to others./p>

It is particularly important that children are fully up-to-date with all their jabs before they start school for the first time, which is when they come into contact with more potential sources of infection.The vast majority of parents do ensure their child has been fully protected, but there are many children who are missing doses and are therefore at risk.

More information is available on the NHS Choices website, and if in any doubt that your child is missing important vaccinations you should speak to your GP. Play your part and help spread the message to family and friends and help to ensure children are fully protected.

About your health and care record

Wherever you visit an NHS service in England a record is created for you. This means medical information about you can be held in various places, including your GP practice, any hospital where you've had treatment, your dentist practice, and so on. Find out more about your health and care record at the NHS Choices website  

Guide to coughs, colds, Earache & sore throats in childred

Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control. This booklet is for parents (and older children) and deals with common infections in children who are normally healthy. Please download this PDF Booklet here

Self Care Leaflets

We have recently added some new files to our list of downloadable PDF patient advice leaflets. Please do have a look at them if you are suffering from a common ailment as they contain some very helpful advice on what symptoms you can expect and when to seek medical advice.

When to Have Vaccinations

flu clinics at Steyning Health CentreWe have produced a short leaflet recommending when to have certain vaccinations (Shingles, Men ACWY, Pneumococcal, Whooping Cough). You can also view the recommended childhood immunisation schedule page of our website

Shingles & Pneumococcal (pneumonia) Vaccination

Pneumococcal vaccination - advice from NHS Choices
Shingles vaccination - advice from NHS Choices

Electronic Prescribing Scheme (EPS)

Electronic Prescribing SchemeThis system has embedded well and with very few hitches. For many years the doctors have had to print or write a green prescription and sign it and then for the patient to collect it and take it to the pharmacy. The pharmacist was meant to recognise the signature and then dispense. Well no longer! The admin team now put the request onto our clinical system, the GP approves and signs the request electronically and seconds later it is ready for the pharmacist to download. But this can only happen if you have nominated a pharmacy; so if you haven’t already done so, when you next make a medication request please do so.

Named Accountable GP

All patients have now been allocated a named accountable GP in accordance with our GMS contract and NHS England. Patients are still able to request an appointment to see any GP of their choice. To find out who you have been allocated, please ask at Reception when you are next in the surgery or you can find the information on your repeat prescription slip.

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