Practice News & Updates

Surgery News

NEW APPOINTMENT SYSTEM - 1ST SEPTEMBER 2019

We recognise that it has been difficult for patients to make a routine doctor appointment under our current system. The practice is therefore going to change the system from September to help free up more routine appointment availability.

In order to do this, we are 're-setting' the appointment rota from 1st September 2019. 

We apologise that this is likely to cause problems booking appointments for doctors ahead into September until the new system starts.

We hope that this new system will improve on our routine availability while still enabling an excellent urgent/same day access. Patient Care Advisors / Receptionists will be able to book patients with some specific conditions, directly into the 'On the Day' system which should also free our duty team to see and advise more patients. Patients who are being followed up by their GP routinely,  will be booked by their GP into an agreed appointment.

We would like to thank you for your patience during this time of transition.

MEDICINE SHORTAGES - JULY 2019

Currently the NHS are having supply shortages for Hormone Replacement therapy medications.  If you are currently receiving HRT from your doctor, please contact your pharmacy in plenty of time to ensure they have a supply of your medication type, or speak to them about an alternative. 

FUTURE DATES OF PRACTICE CLOSURE:

Wednesday, 11th September  2019  12.00 noon until 8.00 pm

Wednesday, 25th September 2019   12.00 noon until 5.30 pm

Tuesday, 8th October 2019  11.30 am until 5.30 pm

Thursday,  21st November 2019  12.00 noon until 5.30 pm

Cervical screening

Two women die every day from cervical cancer in England. Women can protect themselves against the risk of cervical cancer by attending their screening when invited. However, cervical screening is at a 20-year low , with one in four women in the UK not attending their test. Click here for more information. Please be aware that smear test results are currently taking 8 weeks to return.

Cervical Cancer Screening

pregabalin & gabapentin

From 1st April 2019 Pregabalin and Gabapentin will be reclassified as ‘controlled drugs’. Please ensure that you request any prescriptions in plenty of time, to help us to manage the transition process. If you would like to discuss any issues regarding your medicines, please contact the Practice to have a ‘shared decision-making’ conversation with your GP.

Your Data (General Data protection regulations)

From Friday 25th May 2018 the EU General Data Protection Regulations (GDPR) replaced the Data Protection Act (DPA) 1998. For further information, to view our Privacy Notices or Organisational Statement of Accountability, please click here.

The electronic medical health records stored by Steyning Medical Practice are an important source of information about your health. They contain important details about your medical conditions, allergies, current medications, symptoms, existing and previous treatments and many other facts.

Although we  are part of the National Health Service, without your permission we cannot electronically share your records to other health providers such as the ambulance service, hospital, district nurses etc. Please click here to find out more about data sharing, watch our new video and to download a consent form.

GLUTEN-FREE PRESCRIBING

In England, the current annual spend on gluten-free (GF) products is £24.7 million - which is significant.

Given the current challenges facing the NHS, prescribers need to ensure a fair use of resources for all their patients by finding a balance between helping patients afford the higher cost of GF diets and ensuring the fair and effective use of NHS resources.

For this reason, we have decided to limit prescribing of gluten-free foods to staples that are more expensive to buy as a gluten free product in the supermarkets, i.e. bread and flour.

For further information, please read this information leaflet.

Vaccine shortages

There is currently a national shortage of Pneumococcal, Hepatitis A, Diphtheria, Polio and Tetanus vaccines. We are extremely sorry that we have had to defer bookings. Unfortunately, vaccine orders placed in advance were not fulfilled, with no prior warning. We will be rescheduling any deferred bookings as soon as we can guarantee a delivery of stock. Thank you for your patience.

Individual gp level data collection

The Department of Health has directed NHS Digital to collect data from GP Practices. This will include NHS numbers. For further information, please read this Privacy Notice.

proudly supporting charities

Steyning Medical Practice is proudly supporting two charities -

Steyning First Responders: www.safersteyning.org.uk and CLIC Sargent: www.clicsargent.org.uk

For any kind donations, collection tins can be found at our reception desk.

Access to Medical Records

If you are signed up to our online patient services module SystmOnline, as well as having access to booking appointments, ordering repeat prescriptions and updating your personal details, you can now also apply to view your medical record online. To do so you will need to read / fill out the additional forms below:
Application for online access to medical records (PDF)
Further information about online access to medical records (PDF) 

National diabetes audit

Steyning Medical Practice is taking part in an important national project about diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). The NDA checks whether people with diabetes are getting good care by collecting infomation from GP practices and hospitals. The use of this information is controlled by law and strict rules of confidentiality. Taking part can help improve understanding of the quality of care for people with diabetes, however, you can choose not to take part.

For further information about how your information is used please read this NDA patient information leaflet.

Mental health awareness

There are many useful resources on the Mental Health Foundation website but we have placed a few links to particular patient leaflets you might find helpful here:

How to look after your mental health using exercise
How to overcome fear and anxiety
How to look after your mental health
How to look after your mental health using mindfulness
How to sleep better
How to look after your mental health in later life

childhood vaccinations

The vaccination jabs which children receive in their early years – between birth and when they first go to school – are very important in helping them build protection against infections such as meningitis, diphtheria, polio, measles and mumps. These diseases are in circulation and an infection can cause serious complications, particularly for a child. But it is not only the child who is protected, vaccination programmes protect the whole population by making it harder for a disease to spread to others.

It is particularly important that children are fully up-to-date with all their jabs before they start school for the first time, which is when they come into contact with more potential sources of infection.The vast majority of parents do ensure their child has been fully protected, but there are many children who are missing doses and are therefore at risk.

More information is available on the NHS Choices website, and if in any doubt that your child is missing important vaccinations you should speak to your GP. Play your part and help spread the message to family and friends and help to ensure children are fully protected.

About your health and care record

Wherever you visit an NHS service in England a record is created for you. This means medical information about you can be held in various places, including your GP practice, any hospital where you've had treatment, your dentist practice, and so on. Find out more about your health and care record at the NHS Choices website  

Guide to coughs, colds, Earache & sore throats in childred

Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control. This booklet is for parents (and older children) and deals with common infections in children who are normally healthy. Please download this PDF Booklet here

Self Care Leaflets

We have recently added some new files to our list of downloadable PDF patient advice leaflets. Please do have a look at them if you are suffering from a common ailment as they contain some very helpful advice on what symptoms you can expect and when to seek medical advice.

When to Have Vaccinations

We have produced a short leaflet recommending when to have certain vaccinations (Shingles, Men ACWY, Pneumococcal, Whooping Cough). You can also view the recommended childhood immunisation schedule page of our website

Shingles & Pneumococcal (pneumonia) Vaccination

Pneumococcal vaccination - advice from NHS Choices
Shingles vaccination - advice from NHS Choices

Electronic Prescribing Scheme (EPS)

This system has embedded well and with very few hitches. For many years the doctors have had to print or write a green prescription and sign it and then for the patient to collect it and take it to the pharmacy. The pharmacist was meant to recognise the signature and then dispense. Well no longer! The admin team now put the request onto our clinical system, the GP approves and signs the request electronically and seconds later it is ready for the pharmacist to download. But this can only happen if you have nominated a pharmacy; so if you haven’t already done so, when you next make a medication request please do so.

Named Accountable GP

All patients have now been allocated a named accountable GP in accordance with our GMS contract and NHS England. Patients are still able to request an appointment to see any GP of their choice. To find out who you have been allocated, please ask at Reception when you are next in the surgery or you can find the information on your repeat prescription slip.